Some of our Frequently Asked Questions:
At I Heart Bikes we believe that Halifax is best experienced by bike. We love our city and yes we also love bikes. Combining our two passions we guarantee a unique and memorable experience that will introduce you to the greener side of the City.
Please read some of our reviews on Trip Advisor!
Yes we do take private bookings! If you would like to join one of our tours but do not see a time that fits your schedule or are looking for something custom, please contact us. We can arrange custom tours for large groups, corporate outings, and more. We can even arrange for picnic lunches!
With enough advance notice private tours can be scheduled in French, Spanish, and German. While there is no extra charge for this service a minimum 20% tip is required for the guide--3 person minimum. Please contact us for further information.
Halifax is often referred to as “Hillyfax”. One advantage of joining our guided tours is our guides will carefully take you through the city and around the hills. If you are renting a bike and going on your own we recommend following one of our suggested routes or simply hopping off your bike and walking up the hill. If you are concerned please talk to one of our team members, we'll make some helpful recommendations such as taking our beginner's route to get yourself oriented.
Our tour minimum is two (2) persons. In the situation the two person minimum is not met and you have booked a single ticket we will contact you to make arrangements. Please book your tickets in advance.
You do not have to book your tickets in advance, however our tours can fill up quickly and you may be left without a spot. All our tour options are now available to purchase online.
Reservations are non-refundable and must be paid for in advance. Tours proceed rain or shine. Rain ponchos are provided in the case of rain.
The I Heart Bikes store front is weather dependent. Booked tours proceed rain or shine. If you aren’t sure if we are open due to weather concerns please check our live web cam on our website or check our Facebook Page . Updates regarding store front closures are posted immediately. If you have an existing reservation for bike rentals or need to contact us urgently, please use our reservations back-up line at (902) 719 4325. Please note it is the responsibility of the customer to contact us using our reservations line to arrange the pick-up or drop-off time for bike rentals when weather may be an issue. We will happily have a member of our team meet you at the store to process your existing reservation or re-arrange the details of your reservation when possible.
We use lightweight, stylish, comfort city bikes (yes big comfortable seats) with a full range of gears that are great for cruising around the city. Please provide us with your height when making a booking so we can ensure we have the proper size available for you.
If you are looking to do long distance cycling we also carry a selection of road bikes. Our road bikes are delivered by order. Please contact us for more information.
If you feel you may need special accommodation, please contact us.
Every rider is provided with a cold bottle of water for the tour. During the tour you will have numerous opportunities to stop and hydrate!
With any tour you receive 20% off the price of a regular bike rental.
Our team at I Heart Bikes is dedicated to help even the most timid of riders feel confident and comfortable on the road. Having said that all riders should have prior experience riding a bike. We ask that all tour customers be able to start and stop your bike with out falling off and be able to change gears while riding. If you are nervous or unsure, come visit us at the shop before hand. We’ll get you familiar with the bike and help you decide if the tour is right for you or not.